Contact Us

When your customers have questions about specialty insurance, we know you need to find answers fast. Whether you’ve got an opportunity to grow your business or need to talk-through eligibility questions, coverage options, claims or underwriting, we’re always here when you need us.



  • Commissions
  • 1099 Forms

800-759-9008 ext. 2119 (follow prompts)

  • Agency Bill
  • Accounts Payable
  • Refund checks
  • Banking or lender inquiries



513-947-4040 fax

Attn: Claims Customer Service

  • Opening a personal lines claim
  • Check personal lines claim status

Commercial Lines Billing

  • 800-543-2644

Commercial Claims


513-388-5155 fax

  • Opening a commercial lines claim
  • Check commercial lines claim status

Commercial Lines Underwriting

800-723-3722 ext. 6925

513-947-4200 fax

  • 10+ program
  • Underwriting eligibility
  • Coverage Options
  • Required Documentation

Customer Service


800-217-5150 fax


  • modernLINK/AMsuite quoting assistance
  • Service on behalf of your Customers
  • Billing questions
  • modernLINK password reset

Hours of Operation: 8am – 8pm EST

Marketing Support

Go to the Marketing Center in modernLINK/AMsuite

  • Brochures
  • Sales Materials

Producer Management

800-759-9008 ext. 2140

  • Licensing
  • Appointments
  • Contracts

Recreational Underwriting


 Underwriting eligibility

  • Coverage Options
  • Required Documentation

Residential Underwriting


  • Underwriting eligibility
  • Coverage Options

Required Documentation


  • Annual Plan Development
  • Plan progress and monitoring
  • Growth Opportunities

Technical Support

866-527-9583 voicemail

AMsuite and modernLINK live chat technical assistance (click green button)

  • System error messages
  • Troubleshooting complex system problems
  • ACORD AL3 Policy and Commission Downloads

Agency Management Integration

Get Appointed 

Want to get appointed with American Modern? Simply click the link below
and complete the form to get started.

Click Here to Fill Out the Form