Serving You is Still Top Priority

Due to COVID-19, we are working remotely, but remain committed to serving you. In these unusual times, we offer these fast, easy service options:

  • Customers can Make a Payment Online or via Chatbot at, or call the automated payment line at 800-543-2644.
  • Click to Chat is available in AMsuite and modernLINK.
  • Customer Service is open with full support for Click to Chat, 10 AM – 7 PM EST.
  • For New Business support only via 800-543-2644, 10AM – 7PM EST.
  • For Policy Change Requests, please submit an email to
  • We will be closed from 2–3 PM EST.

Get more details here.

Get to Know American Modern

Your Complementary Insurance Partner

Your customers rely on you to help protect the things they value most. And it’s not just traditional cars and homes they value. That’s why we offer complementary insurance products for specialized items like manufactured homes, boats, classic cars, motorcycles and many things in between. We invite you to partner with us to insure those risks that make life for your policyholders – anything but standard.